If you would like to manually close out your transactions or set your own auto batch time, you may contact Customer Service to change your Closing Settings.
- Merchants choosing to manually close their transactions must close their transactions prior to 10 PM ET each day to receive next day funding. Failure to close will delay funds until those transactions are closed out. We recommend closing transactions within 24 hours to prevent funding delays.
- Manual Close with Set Auto Batch Time - Set an Auto Batch time and your device will automatically close your transactions at that time. Payanywhere Smart Solutions will generate a device-specific closing report that can be printed automatically. You can still manually close transactions at your discretion.
- This is the recommended setting for Payanywhere Smart Solution merchants who would prefer a closing process that resembles Auto Batch on a traditional terminal.
- If you are using a Payanywhere Smart Solution, you are able to print your closing (batch) report from your device after your transactions are closed. You may also reprint your closing report at any time by heading to Menu → Print Closing Report. Scroll down for details on Automatically Print Closing Report options.
Manual Close Employee permission notes:
- Managers need to have all Activity permissions enabled to adjust tips and close transactions.
- Owner, Admin, and Manager roles will see all transactions processed on a device.
- Owner, Admin, and Manager roles can adjust tips on all transactions.
- Cashiers can only see their transactions on a device.
- Cashiers can only adjust tips on their own transactions.
- In Payments Hub, Owner, Admin, and Manager roles can see and adjust tips on all transactions for the entire account (MID), regardless of device.
Manual Close with tip adjust:
- View your open transactions, add tips, and tap Save.
- After you add your tips and save them you can no longer edit the tip amounts.
- Tap Close All Transactions and confirm you would like to close your transactions.
Manual Close without tip adjust:
- View your open transactions.
- Tap Close All Transactions and confirm you would like to close your transactions.
Merchants using Manual Close, or Host Close with tip adjust, may also view and close their open transactions through Payments Hub.
Automatically Print Closing Report (Manual Close):
- Head to Settings → Closing Settings.
- Only Owners and Admins can update these settings. These settings will be view only for Managers and Cashiers.
- Toggle on Automatically Print Closing Report.
- This will automatically print your closing report at 6:05 am local time.
Set Auto Batch Time (Manual Close):
- Head to Settings → Closing Settings.
- In addition to Payanywhere Smart Solutions, the Set Auto Batch Time is available on iOS and Android devices as well. However, only Payanywhere Smart Solution users are able to print their closing reports.
- Toggle on Set Auto Batch Time.
- Select the time you would like your transactions to automatically begin to close in the event you choose not to manually close.
- (Optional) Toggle on Automatically Print Closing Report.
- The time that is selected for the Set Auto Batch Time will impact what time the report is printed as it overrides the default 6:05 am local time.
- Note: To allow time for the transactions to close, there may be a slight delay from the time selected for the Set Auto Batch Time to when the report is printed.
- Ex: Auto Batch is set for 9:30 pm. This means transactions will begin to close at 9:30 pm. The closing report will automatically print around 9:45 pm.