How accepting digital payments can bolster your bottom line.

Business tips
Jereme Sanborn


The widespread adoption of smartphones, mobile apps, and online technology has forever changed the way consumers want to pay for goods and services. If you’re a business owner, you cannot afford to overlook the adoption of digital payments. Jump aboard the electronic payments bandwagon, and watch your profits soar!

What are digital payments?

Not so long ago, most people bought products at a physical store using cash, checks, or credit cards. Although on-site transactions are still occurring through the use of smart terminals and other modern point of sale systems, many businesses are now taking advantage of other digital solutions. These include electronic wallets, mobile point of sale systems, payment apps, and contactless and recurring payments, just to name a few. With their speed, security, and immediate real-time communication, these various types of electronic transactions are fast becoming the status quo in today’s convenience- and customer-focused commercial environment.

How digital payments can benefit your business.

Accepting funds in these innovative ways definitely makes customers happy, but it can also furnish your store with a host of compelling benefits. Below are just some of the advantages you will realize after you learn how to accept digital payments.

  • Enhanced efficiency. Whether you’re rolling out a mobile app, upgrading your systems to accept contactless payments, or are now choosing to accept wallet-based transactions, you will quickly discover how they will streamline your operations. Those long lines at your registers will move faster and in some cases be eliminated altogether, allowing your staff to spend their time on other important tasks.
  • Accuracy will remain high. Although transactions will be faster, that does not mean that errors or lapses will increase. In fact, just the opposite will be the case. Your point of sale system will coordinate smoothly to ensure that customer data is protected and inventory is accurately tracked from the moment it is delivered to you until it leaves in your customers’ hands.
  • Digital payments can be easily recorded and tracked. This makes it possible for you to provide a superior customer experience. Because of the data-driven focus of digital payments, you can even offer customer loyalty programs and offer discounts specifically designed to meet individual buyers’ preferences.
  • Security remains high. The leading mobile payment systems use sophisticated techniques such as certified, point-to-point encryption and tokenization to ensure that sensitive payment details don’t fall into the wrong hands. With these assurances in place and prominently displayed for buyers to see, customers’ minds can be eased, leaving your business with heightened credibility.
  • Digital payments can foster more positive relationships with buyers. When shoppers are provided with a wide variety of ways to pay and know that their data is safe, their level of trust in your business will rise. In the end, they may even be more likely to come directly to you when concerns arise instead of initiating a chargeback that could cost you both time and money.
  • Better record-keeping capabilities. When you rely primarily on cash, keeping track of receipts can quickly become a nightmare, particularly during tax season. On the other hand, digital payments are recorded as they happen, with information securely stored in your point of sale system. Later retrieval is a simple matter of a few clicks. This comes in handy not only for bookkeeping but also if questions or disputes arise.
  • Easy reports generation. The readily available data from your digital payments also gives you a gold mine of information that you can use when forecasting the direction of your business. Armed with insights from targeted sales and performance reports, you can make intelligent ordering and hiring decisions that will help you map the growth and focus of your company in the months and years to come. You can also create customized marketing campaigns featuring the products and/or services your customers want to purchase. 
  • Support for global expansion. If you have been considering offering your products to customers in other countries but don’t want to set up a physical storefront there, online digital payments offer the perfect solution. Today’s international platforms let you accept local currencies and even make it possible for you to offer delayed or recurring payments options. When you’re able to broaden your client base to also include shoppers from abroad, you’re likely to experience a big boost to your bottom line 

In today’s commercial climate, cash is no longer king. It has been replaced by electronic digital payments that span a wide variety of types and preferences. Don’t get left behind by failing to adopt this dynamic and popular payments technology!