How to optimize your retail sales and operations without spending a fortune.

Business tips
Ryan Gibbons


Oh, the things you would do if you had an unlimited storehouse of cash that you could pour into your business! If the sky was the limit, you would bring on world-renowned consultants, spend top dollar on developing the most innovative cutting-edge products, and pull out all the stops to provide stellar service to your valued customers. But wait just one minute: The great news is that you can streamline your business, pad your profits, and delight your valued patrons without breaking the bank!

How a smart terminal can take your retail store to the next level.

Believe it or not, the secret to your future success does not have to come from an influx of venture capital or a sudden windfall from the lottery. It can all start with a modern smart terminal, which is the hub of payment processing for retail stores in today's day and age. 

A smart terminal powered by the right payments software can provide your business with a multi-functional operating system that can streamline virtually all of your daily tasks. You can think of it as your ultra-efficient silent partner who, unlike your human staff, can work around the clock to provide you with accurate, real-time data. Take just a few minutes to be dazzled by what your smart hardware, software, and peripherals can accomplish for your retail store.

Track stock with ease.

When you get a handle on your inventory management, higher profits and happy customers are sure to follow. With a smart terminal, a barcode scanner, and a point of sale system, you can keep your eye on each and every product that is delivered, following its progress until it leaves in the hands of your customer. Your POS solution’s inventory management capabilities even enable you to monitor stock counts, ensuring that you never run low on fast-selling products because you know exactly when it’s time to re-order. By the same token, you can learn which merchandise is failing to fly off the shelves, helping you to make more informed decisions on store layout, staff training, and liquidation.

A business whose inventory flows smoothly from delivery to sale and beyond is in an excellent position to efficiently manage its cash flow. Moreover, customers will be happy when they get the products they want in a timely fashion. The result? You will likely be rewarded with both their return visits and positive word of mouth. 

Optimize employees and their productivity.

Your smart terminal can also be an invaluable help with managing your staff. Instead of needing to devote long hours to working out and updating staff schedules, today’s smart terminals and point of sale systems can take care of most of these tasks with just a few clicks from you. 

In addition, your POS system should be able to help you quickly see which team members are excelling (and in what particular areas), as well as who is struggling to make their sales quotas. Armed with these details, you can provide in-depth feedback that rewards a job well done and provides timely training for associates who need it. You can also harness sales data to determine when your busiest times are so that you have sufficient workers available to provide the highest level of service to your customers.

When employees feel listened to and understood, they tend to respond by putting forth more effort and come across as upbeat and happy. This translates into a better environment for everyone. As a side benefit, shoppers will tune into the positive energy and may even respond by buying more.

Leverage the power of sales data.

Amidst the hustle and bustle of daily business, it can be difficult to find the time to stop for even the most important tasks. However, pausing is the only way to gain insights into what is helping you to succeed as well as where your weaknesses lie.

Fortunately, modern POS symptoms are equipped with robust reporting and data interpretation tools that you can put to work to enhance your operations. With just a few clicks, you can generate clear, insightful reports that show sales trends, profit margins, top producers, and much more. You can even gain insights about who is visiting your website, what percentage of those people click away and at what stage during the purchase process, and what demographics your best customers reflect. Once you have access to this gold mine of information, you can use it to create marketing campaigns that are laser-focused on your goals and your most passionate buyers. The result will be happier patrons who love your store even more than ever because you are providing them with exactly what they want.

Sure, it would be nice to have an unlimited expense account that you could lavish on your business. But until that day comes, why not make use of the tools you probably already have at hand? Take advantage of your smart terminal or point of sale solution to transport your retail business from frumpy to fabulous and you’ll never want to go back to the status quo.