How to use a tablet POS for a convenient checkout experience

Business tips
Jereme Sanborn


Did you know just what a powerful ally your tablet can be? 

As part of your countertop POS system, or as a stand-alone device outfitted with payment processing technology, your light and portable tablet can truly be a game-changer for you, your staff, and your customers.

Add contactless options to your tablet POS for streamlined checkout.

Now that cash payments are becoming a thing of the past, people no longer have to wait while the person ahead of them fumbles around for bills and coins, or struggles to write a check. When your tablet is configured to accept touchless transactions, customers simply need to place their smart credit card, mobile, or wearable device an inch or two away from the device. 

Thanks to the wonders of near frequency communications technology and the security of tokenization, funds will be quickly and safely transferred from your customer to you, in a matter of seconds. 

This means that you get your money faster and that your checkout line moves with alacrity, leading to the need for fewer cashiers and less frustration for everyone involved.

Put your portable tablet to work.

The cash register is just one of countless places where you can leverage the potential of your hand-held device. You can also use your tablet to accept credit cards and other forms of payment on the sales floor, at a customer’s home, at a farmer’s market, or anywhere else you like. 

That’s because your tablet connects wirelessly to the other components of your POS solution, storing all sensitive details in the cloud for easy retrieval from anywhere.

Be creative about gathering customer details.

Another real drag to your checkout line occurs when you attempt to gather details about your customer while they are making a payment. 

Although there is no doubt that collecting unique specifics about shoppers can provide you with a gold mine of insights that you can utilize in later marketing campaigns, it is best not to ask people to take the time to write down these particulars during the rush of the cash-out process. 

Instead, incentivize them to visit your website to complete their profile. Offer a customer-facing tablet off to the side of your checkout line, where people can complete the final steps of connecting with your customer relationship management software.

Add self-service kiosks.

Tablets can also be employed as customer-facing POS devices that can complete payments and record client-specific details. Although not everyone will warm to the prospect of self-service, plenty of harried shoppers will. 

Diverting your more autonomous buyers will minimize your checkout lines, leaving your staff with more time to meet the needs of other customers.

Easy integration.

Your tablet may be portable, but it is constantly connected to all other parts of your POS. In other words, every transaction or inventory change is automatically recorded and shared. 

Use this to your advantage by easily bringing up sales reports, tracking cash flow, and monitoring your inventory to ensure that you never run low on the items your customers are demanding.

You will never need to worry again about making a pricing error. Your tablet and the POS system to which it is linked monitors and changes prices in real time. As a result, shoppers will always see the same price on the shelf that appears at the register at checkout.

Finally, your tablet-flexible hybrid POS combo is a whiz at keeping customers engaged and interested in your brand. 

One of its most valuable tools is your customer loyalty program that rewards frequent and high-spending buyers for their commerce. It can simultaneously shower them with incentives to keep coming back or refer their friends and social media contacts.

Your tablet might be inconsequential in appearance, but the reality is that it is a feature-packed powerhouse. Put it through its paces and make full use of its capabilities, and you will soon discover the magic it can bring to your day-to-day operations. 

When the checkout process is faster, safer, and more option-rich than ever, your business will thrive. Best of all, your valued customers will be satisfied and motivated to become enthusiastic brand ambassadors who will organically spread the word about your products and services far and wide.