Payment apps: The pros and cons of PayPal, Payanywhere, Venmo, and more.

Business tips
Ryan Gibbons


In today's fast-paced business environment, choosing the right payment processing app is essential for ensuring smooth transactions and enhancing customer satisfaction. With a variety of payment solutions available — from PayPal to Venmo, Zelle, Stripe, and Payanywhere - each platform offers unique features, pricing models, and benefits. 

This article will compare these popular payment apps, examining their pros and cons to help you determine which one is the best fit for your business. 

Whether you need simplicity, flexibility, or affordability, understanding the strengths and limitations of each option is crucial for making an informed decision.

PayPal.

PayPal has brand recognition as it was the first digital payment processor, thus helping make customers more comfortable. 

The fact that many online shoppers have a personal PayPal account means it’s easy for them to make payments online since they don’t have to hunt down their credit or debit cards every time they need to make a purchase. 

Pros of using PayPal.

PayPal Checkout enables customers to pay with Venmo, in addition to using their own PayPal accounts, making it possible to accept payments on their own device. Customers can also link their cards to their PayPal accounts. 

Furthermore, accepting PayPal on your eCommerce portal is a straightforward process that doesn’t require you to engage the services of a developer.

Cons of using PayPal.

As with any other business that has brand recognition on its side, PayPal generally has some downsides in several areas. 

For example, its payment processing fees are higher than that of other payment processors. The same holds true for chargebacks.

Secondly, PayPal has strict terms and conditions, which means that user accounts can easily get suspended. That its customer service department is reputed to be hard to reach also doesn’t help matters. There are conditions in which funds may remain frozen for months.

Venmo.

Venmo is another payment processor enjoying strong brand recognition. As is the case with PayPal, this kind of recognition helps make customers feel comfortable using it to pay for purchases online. 

Pros of using Venmo.

If you’re in the service business, you’ll appreciate the tips feature on Venmo. Additionally, this payment processing app comes with a QR payment option, making it easy for your customers to scan and pay from their smartphones.

Cons of using Venmo.

Venmo is among the very few payment processing platforms that doesn't provide free instant transfers. This platform also isn’t available outside the United States. 

Its unavailability means that your customer base will be significantly limited, especially if all of your operations are internet-based.

Zelle.

Zelle is a digital payment platform that allows users to send and receive money instantly between bank accounts using just an email address or mobile phone number. 

It is integrated directly into the online and mobile banking apps of many major U.S. banks, making it easy for users to transfer funds without needing to download a separate app.

Pros of using Zelle.

One of the main advantages of using Zelle is its speed. Unlike traditional bank transfers, which can take days, Zelle allows near-instantaneous transfers between bank accounts. Since it's built directly into many banking apps, users don’t need to set up a new account or pay fees for standard transactions. 

The ease of use and widespread availability across major banks make Zelle an accessible option for quick, bank-to-bank transfers.

Cons of using Zelle.

One significant con is the lack of fraud protection for unauthorized payments. Zelle transactions are irreversible once sent, which makes it risky for business transactions or payments to unfamiliar individuals. 

If a user mistakenly sends money to the wrong person or falls victim to a scam, there are limited options for recovering the funds. This makes Zelle less secure for transactions where users might need dispute resolution.

Another downside of Zelle is its limitations in terms of accessibility and functionality. Zelle is only available to users who have accounts with participating banks, which excludes those who use smaller financial institutions or credit unions. 

Zelle lacks features which are common in other peer-to-peer apps, such as the ability to pay with a credit card, integration with other financial services, or options for international transfers. 

These limitations, along with its focus on domestic bank transfers, make it less versatile than competing payment platforms.

Square.

Square is another popular payment option. It provides tools for businesses to process payments, both in-person and online. It offers point of sale hardware and software, allowing businesses to accept credit card payments, track sales, and manage inventory.

Pros of using Square.

For startup businesses, Square might be the ideal fit for them, as this is one of the few payment processing providers that provide a free version of their POS system. 

In addition, Square’s free plan comes with a wide range of features. The free plan also features shipping options, delivery, and a variety of tools to help improve your website’s search results.

Cons of using Square.

One major drawback to using Square is that the platform is incompatible with Windows-based devices. What this means is that you can use it with Android and iOS devices but can’t do so with a Windows device. 

Secondly, Square has limited integrations with third-party marketplaces. 

Therefore, while you can sell through Facebook and Instagram, you can’t sell your products through eBay, Walmart, or Amazon. Additionally, if you’re a high-volume seller or a business-to-business seller, Square will likely be unable to meet your unique business needs.

Stripe.

Stripe is a comprehensive payment processing platform that enables businesses of all sizes to accept online payments. It supports various payment methods and provides businesses with APIs and developer tools to customize the payment experience.

Pros of using Stripe.

One of the main advantages of Stripe is its flexibility and developer-friendly API. Stripe allows businesses to customize their payment solutions, integrate with various third-party services, and scale their operations with ease. 

The platform supports a wide range of currencies and payment methods, making it ideal for businesses with global customers. 

Cons of using Stripe.

Stripe has some notable drawbacks. One key downside is the complexity of setup for non-technical users. While Stripe is highly customizable, businesses without in-house development expertise might find it challenging to implement and maintain. 

This can lead to higher costs for small businesses that need to hire developers to configure the platform. Stripe also lacks the simplicity and out-of-the-box functionality that other payment processors offer, which can make it less appealing for users who prefer a plug-and-play solution.

Another con of Stripe is its fee structure, which can become expensive for businesses with low transaction volumes or specific needs like international payments. Stripe charges transaction fees, currency conversion fees, and additional fees for certain features, such as recurring billing. 

For businesses processing small amounts of revenue or handling complex payment flows, these costs can add up quickly. Additionally, customer support for Stripe can be limited, with some users reporting slow response times or difficulty resolving issues. 

This may be a disadvantage for businesses that require fast and consistent support.

Payanywhere.

Payanywhere is a versatile credit card processing company and app designed to facilitate mobile and in-store payments for businesses. 

It offers a robust platform for accepting payments via credit cards, contactless payments, and digital wallets, all through a mobile app or a traditional point-of-sale (POS) system. 

With no monthly fees and competitive rates, Payanywhere is particularly appealing to small businesses, freelancers, and mobile service providers looking for an easy, cost-effective way to manage transactions.

Pros of using Payanywhere.

One of the major advantages of Payanywhere is its flexibility. Businesses can accept payments through mobile devices (including a variety of mobile card readers), online, or using its POS system, making it ideal for a wide range of industries. 

Payanywhere offers detailed analytics and reporting tools to track sales, inventory, and customer habits, helping businesses make data-driven decisions. The app integrates with QuickBooks for seamless accounting and offers next-day funding, ensuring fast access to funds.

Compared to other payment apps, Payanywhere stands out due to its transparent pricing structure. The lack of long-term contracts and hidden fees, combined with competitive processing rates, makes it more affordable than many of its competitors. Moreover, its intuitive interface and 24/7 customer support enhances the user experience. This allows businesses to focus on growth rather than troubleshooting issues.

Cons of using Payanywhere.

The software might not be as feature-rich for some large-scale enterprises with complex needs, such as advanced inventory management. Additionally, some users have reported occasional technical glitches with the app and card readers though these issues are generally minor.

Conclusion.

When choosing the best payment app for your business, it’s important to consider the balance of features, ease of use, and affordability. PayPal’s brand recognition and straightforward integration make it a comfortable choice for many. 

Venmo offers convenience with its tips feature and QR payments, but it’s limited to U.S. users and lacks free instant transfers. Zelle provides fast bank-to-bank transfers but suffers from minimal fraud protection and functionality restrictions. 

Stripe is highly customizable for tech-savvy businesses but can be expensive and difficult to implement without technical expertise.

Payanywhere offers flexible payment options, transparent pricing, and next-day funding. With support for mobile, online, and in-person payments which allows you to accept payments on your own device, it caters to a wide variety of business needs. 

Its integration with QuickBooks, detailed analytics, and lack of hidden fees make it both cost-effective and user-friendly, while the combination of ease of use, affordability, and robust customer support makes Payanywhere the best overall choice for businesses looking for a dependable payment solution.