Why a mobile point of sale system is a must-have for your pet grooming business.

Today’s pet parents are willing to go the extra mile to make their fur babies look and feel their best. As the owner of a mobile pet grooming business, you need to make the most of this desire among your customers. Choosing a mobile POS (mPOS) system for your business just might be the single most effective step you can take to streamline your operations and provide top-tier services for those beloved fur babies and their human companions.

What is a mobile point of sale system?

Point of sale hardware is used to accept your customers’ credit and debit card payments. The software inside this hardware includes numerous tools that can help you to run your business more efficiently. These include inventory management, customer relations, employee management, and report generation. Your payments software should also integrate with the other software such as accounting packages that you may already be using.

Mobile POS systems can stand alone or may work in tandem with your standard payment system. They enable you to accept payments “on the go” at customers’ homes or anywhere else your business takes you. Importantly, today’s POS solutions also offer the best protection ever for sensitive cardholder data. As soon as you incorporate a mobile POS into your grooming business, you will recognize its numerous advantages.

Customer relationships management at your fingertips.

Now you don’t need to go back to the office to have access to details about pets and their parents. This includes valuable information like transaction histories, pet profiles (including personality and vaccination details), and photos. By having this data at your fingertips thanks to your mPOS system, you can always provide personalized customer service with the pet’s well-being as a top priority. You’ll even know when to send helpful reminders to customers who may not have brought their pooch or kitty in for a while.

Enhanced marketing.

Use your mobile POS system to send surveys to customers after their pet has received grooming services. When they send rave reviews about your caring expertise, post them on your social media pages and website to raise your ranking in search engines. As a result, you might see an uptick in business and brand recognition.

Online booking.

Integrate your mobile POS with grooming software, and you’ll be able to offer customers the opportunity to set their appointments online at their convenience. People are busy and often forget to call during regular business hours. However, this type of appointment scheduling can be done day or night at a customer’s convenience.

Use analytics to make your grooming business more efficient.

Mobile POS systems have reporting features that can give you insights into your business in real time. For instance, learn with a few clicks when your volume is at its highest and lowest so that you can staff appropriately. Find out which services are most popular, and use that data to send out targeted promotions. Finally, discover who among your staff is the most productive and who may be struggling. That way you can provide any necessary positive reinforcement or training.

Immediate access to receipts and records.

If you take your grooming business to people’s homes, it becomes all too easy to lose paperwork and receipts when you wait until you get back to the office to process payments. Thanks to today’s mobile POS systems, this problem will become a thing of the past. That’s because smart mPOS systems automatically record and store all purchases, making retrieval seamless and accurate.

A mobile POS gives you all the tools you need to take your grooming business to the next level. Enhanced portability, security, accuracy, and flexibility let you provide your customers with a top-tier purchase experience while simultaneously allowing you to streamline the numerous processes involved in running your business. If choosing a mobile POS system was not already a high priority for you, we hope that this post will encourage you to incorporate it into your grooming business. Once you do, you just might rise above your many competitors to become top dog.