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Manage customer satisfaction, monitor the competition, and build a stronger online reputation with Reputation Management in Payments Hub.

To succeed in today’s business climate, you need a reputable online presence. Add to that modern shoppers’ preference for perusing online reviews prior to making a purchase and having access to the right review management software is absolutely critical.

Luckily, the stars are aligned for your success with Payanywhere’s online reputation management tools — available to you within Payments Hub, our online merchant portal.

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Reach for the stars with Reputation Management.

Payments Hub Reputation Management is the online reputation management software you need to build your brand and boost your sales.

  • Gain insights on your rating on review sites.
  • View and respond to customer reviews in real time.
  • Create custom quick replies to respond to customers faster.
  • Enable notifications so you're alerted when new customer feedback has been received.
  • Monitor the competition to see how you stack up.

Once you experience our review management platform, you won't be able to manage without them.

When it comes to online review management, the numbers don't lie.

Now more than ever, it's vital that you have the proper reputation management tools in place to respond to customer reviews on your Google Business Profile, social media platforms, and more.

  • 94% of those surveyed said they are more likely to use a business with positive reviews.*
  • 92% said they would be less likely to visit a merchant with negative reviews.*
  • 84% of pollees trust an online review as much as they do a personal recommendation.**
  • More than94% of customers browse Google reviews before they shop.***
  • 80% of all American consumers use Google to look into local businesses.****

The benefits of managing your online reputation.

Now more than ever, customers are searching for reviews about products and services online before they make a purchase. With the right reputation management solution in place, you’ll have the monitoring capabilities you need to generate both 5-star reviews and the higher profits that go with them.

How reputation management works.

At Payanywhere, our cutting-edge online reputation management software is available to Payments Hub Premium users.Simply connect your Google Business Profile to view and manage customer reviews directly from Payments Hub.

Of course, Payments Hub Reputation Management can benefit your business in a whole host of other ways as well.

  • Identify positive reviews that you can turn into testimonials to help grow your small business.
  • Respond to negative feedback in real time to protect your brand.
  • Offer an improved customer experience — one that shows you care about your patrons and will respond quickly to their questions or concerns.
  • Keep tabs on other local businesses and top competitors by creating Competitor Profiles.
  • Boost customer engagement while gaining insights into customer preferences that can help you better serve them in the future.
  • Generate peer-to-peer recommendations that are often a very effective form of advertising.
  • Attract potential employees who are interested in working for a business with a great reputation and a brand with some personality.

It’s the only reputation management solution you’ll ever need!

Build a more robust online reputation with review management software that means business. Protect your brand and bottom line with Customer Management from Payanywhere.

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